Jobs - Ex Element Sales / Reservations

To provide an effective and efficient customer sales role and to ensure that every sales opportunity is maximised whilst maintaining consistently high levels of customer service and deliverance. The chosen candidate will be working as part of our ‘Extreme Team’ at our offices in central Brighton.

Main Duties

• To do what it takes to stimulate client loyalty and ensure consistent high levels of customer service.
• To sell products over the telephone to direct customers
• To ensure sales and profit targets are consistently achieved and exceeded
• To ensure that all customer enquiries are answered effectively to conversion
• To respond professionally including all emails, ensuring enquiries are answered fully and accurately
• Provide the a first class experience to all of our customers
• Actively seek referrals, recommendations and business opportunities
• To accurately plan and execute itineraries
• To carry out administrative tasks as necessary

Qualifications Preferred

• Higher level education (A-Level or Degree)
• English as a first language
• 2nd language an advantage

Experience Preferred

• Frontline telesales experience – essential
• Experience in maximising sales through incentives – essential
• Extreme sports interest and / or experience
• Travelled to other parts of the world

Aptitude/Skills:

• Excellent communication/interpersonal skills
• Excellent Sales and Conversion Skills
• Ability to work on own initiative as well as being a good team player
• Computer literate and good understanding of IT systems/networks
• Able to focus clearly on objectives and targets
• Able to portray a professional and positive attitude
• Can demonstrate flexibility and reliability
• Enthusiastic and self motivated
• Able to work shifts
• Able to build relationships with suppliers colleagues and customers

Conditions and Benefits

• OTE £18,000+
• 40 hours per week
• 20 days holiday per year + Bank Holidays

Concessions / Freebies on Extreme Element courses & experiences nationwide

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